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Care Provider Support

Hollborn Academy & Training

Through Hollborn Academy, we can support care providers with staff induction, Care Certificate-related learning, mandatory and role-specific training, and the systems used to develop and review staff competency.

Staff Induction Training

A strong induction helps new employees understand not only their responsibilities, but also the values, standards and expectations of the organisation. We can support organisations with structured staff induction programmes covering areas relevant to the role and service.

  • Introduction to the organisation
  • Roles and responsibilities
  • Person-centred care
  • Safeguarding
  • Health & Safety
  • Infection Prevention & Control
  • Moving & Handling
  • Medication awareness
  • Equality, Diversity & Human Rights
  • Mental Capacity Act
  • Confidentiality
  • Data protection
  • Professional boundaries
  • Dignity and privacy
  • Emergency procedures
  • Fire safety
  • Incident reporting
  • Whistleblowing
  • Complaints
  • Lone working
  • Communication
  • Care documentation
  • Service-specific procedures

Care Certificate-Related Learning

Through Hollborn Academy, we can support care providers with structured Care Certificate-related learning and training. Learning can be incorporated into a new-starter induction programme and supported by appropriate learning records and completion monitoring.

  • Understanding your role
  • Personal development
  • Duty of care
  • Equality and diversity
  • Person-centred working
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Mental health and dementia
  • Safeguarding adults
  • Safeguarding children
  • Basic life support
  • Health and safety
  • Handling information
  • Infection prevention and control
  • Awareness of learning disability and autism

Training and competency requirements should always be matched to the individual’s role, the organisation and the service being delivered.

Competency & Workforce Development

Completing training does not necessarily mean that a person is competent to carry out a task independently. We can help organisations establish systems for identifying, recording and reviewing staff competencies.

  • Competency assessments
  • Practical observations
  • Role-specific competency checks
  • Supervision
  • Refresher training
  • Training matrices
  • Development plans
  • Monitoring of outstanding training

One partner across your care business

Related services

The CARE framework

Discuss Training & Workforce Development

Tell us where your business is today — and let’s work together on the practical steps to strengthen and develop it.

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