HOLLBORN RECRUITMENT LIMITED

Terms Of Service

Hollborn Recruitment Ltd

Address: 38 Romford Road, Stratford, London, E15 4BZ
Email: info@hollbornrecruitment.co.uk
Phone: +44 7349 560154
Website: www.hollbornrecruitment.co.uk


1. Introduction

Hollborn Recruitment Ltd is committed to promoting equality, diversity, and inclusion in all areas of its business. We believe that every individual has the right to be treated with dignity, fairness, and respect, regardless of their background, identity, or personal circumstances.

We aim to maintain a working and recruitment environment that is free from discrimination, harassment, victimisation, and unfair treatment.

This policy outlines our commitment to complying with UK equality legislation and ensuring equal opportunities for all individuals engaging with our services.


2. Legal Framework

This policy is guided by the following UK legislation and professional guidance:

  • Equality Act 2010

  • Human Rights Act 1998

  • Employment Rights Act 1996

  • ACAS Code of Practice

  • UK Government Equality Guidance

Failure to comply with equality legislation may result in legal consequences, reputational damage, or disciplinary action.


3. Policy Statement

Hollborn Recruitment Ltd is an equal opportunities employer and recruitment provider.

We operate a zero-tolerance policy toward:

  • discrimination

  • harassment

  • victimisation

  • unfair treatment

All employment and recruitment decisions are based solely on:

  • merit

  • qualifications

  • skills

  • experience

  • business requirements

We are committed to creating a workplace and recruitment process where diversity is respected and valued.


4. Scope of This Policy

This policy applies to:

  • employees

  • candidates

  • agency workers

  • clients

  • contractors

  • suppliers

  • visitors

It covers all stages of employment and recruitment including:

  • job advertising

  • candidate selection

  • interviews

  • job placement

  • training and development

  • promotion

  • performance management

  • termination of employment or engagement


5. Protected Characteristics

Under the Equality Act 2010, discrimination is unlawful based on the following protected characteristics:

  • Age

  • Disability

  • Gender reassignment

  • Marriage and civil partnership

  • Pregnancy and maternity

  • Race (including nationality, ethnic origin, and colour)

  • Religion or belief

  • Sex

  • Sexual orientation

Hollborn Recruitment Ltd respects and protects individuals across all these protected characteristics.


6. Forms of Discrimination

The following forms of discrimination are strictly prohibited:

Direct discrimination
Treating someone less favourably because of a protected characteristic.

Indirect discrimination
Applying policies or practices that disproportionately disadvantage certain groups.

Harassment
Unwanted behaviour that violates dignity or creates an intimidating, hostile, degrading, humiliating, or offensive environment.

Victimisation
Treating someone unfairly because they raised or supported a complaint regarding discrimination.


7. Recruitment and Selection

Hollborn Recruitment Ltd ensures that recruitment and selection processes are fair, transparent, and objective.

Our recruitment practices include:

  • job advertisements based on genuine occupational requirements

  • fair and structured interview processes

  • objective candidate evaluation criteria

We do not make decisions based on protected characteristics.

Reasonable adjustments are made where necessary to ensure equal access for candidates with disabilities.


8. Training, Development, and Promotion

We provide equal access to training, professional development, and career progression opportunities.

Opportunities for development are based on:

  • performance

  • qualifications

  • business requirements

We actively encourage participation and progression from individuals of diverse backgrounds.


9. Workplace Environment

Hollborn Recruitment Ltd is committed to maintaining a professional, respectful, and inclusive environment.

The following behaviours are not tolerated:

  • bullying

  • harassment

  • intimidation

  • offensive conduct

  • discriminatory language or behaviour

All individuals associated with our organisation are expected to behave professionally and respectfully at all times.


10. Reasonable Adjustments

We will make reasonable adjustments for individuals who may require support due to:

  • disabilities

  • medical conditions

  • other specific needs

Adjustments may include:

  • modified recruitment procedures

  • adjustments to working arrangements

  • accessibility modifications

  • specialised equipment where appropriate


11. Responsibilities

Management Responsibilities

Management is responsible for:

  • promoting equality and diversity

  • ensuring compliance with this policy

  • addressing complaints promptly and fairly

  • maintaining an inclusive workplace culture

Staff Responsibilities

All staff must:

  • follow this policy

  • treat others with dignity and respect

  • challenge inappropriate behaviour where appropriate

  • report discrimination or harassment

  • participate in equality training where required

Failure to comply with this policy may result in disciplinary action.


12. Complaints and Grievance Procedure

Anyone who believes they have experienced discrimination, harassment, or unfair treatment may raise a complaint through management or HR.

All complaints will be handled:

  • promptly

  • confidentially

  • fairly and objectively

No individual will be penalised or victimised for raising a genuine concern.


13. Monitoring and Review

Hollborn Recruitment Ltd monitors equality and diversity practices to ensure compliance with legal obligations.

This may include reviewing:

  • recruitment practices

  • workforce diversity data

  • access to training and development opportunities

Where issues are identified, appropriate corrective action will be taken.


14. Data Protection

Any personal data collected for equality monitoring purposes will be handled in accordance with:

  • UK GDPR

  • Data Protection Act 2018

  • Hollborn Recruitment Ltd Privacy Policy

Such data will be used only for lawful and legitimate monitoring purposes.